An Outlook analytics tool should provide information on the average time it takes to respond to emails, as well as how quickly individual users respond to emails.The tool should provide data on the number of emails sent and received by individual users or teams, as well as trends over time.The tool should be able to categorize emails based on their content, so you can understand which types of emails are taking up the most time.The tool should allow you to create custom reports to analyze the data that matters most to your team or organization. Know more information #googlesharedmailbox